Quick story: the first time I received a bonus check in my career, I cried because it felt like I hit the jackpot. The second time I received a bonus check, I felt jilted. It didn’t seem big enough — even though it was more money than the previous year.
I look back on that story and I am struck by a couple of things.
- Never assume your HR representative fully understands the programs she administers. [Yeah, I get it now.]
- Never believe your employees fully understand the basic tenets of how and why they are paid.
- Never stop communicating about performance and compensation.
I don’t envy you HR professionals who are out there, right now, in the middle of the annual compensation cycle. Frank Roche offers a communication document for your managers. Print it out while it’s still free — he could charge tons of money for this awesome advice.