Time Magazine published an article called The Four-Day Workweek Is Winning Fans.
I love the idea of a four-day workweek, and I love staggered scheduling and telecommuting solutions. You know what I love more? The no-day workweek. I want to use technology in areas where it makes sense — like state and local governments — to streamline and automate inefficient processes.
Here’s an example of some of the crap that can be automated. I transferred my driver’s license from Michigan to North Carolina. I stood in line at the local DMV to talk to someone who told me to stand in another line. Then I met with another employee who reviewed my paperwork and asked me to stand in line to have my paperwork signed & authorized. I met with the woman who would sign off on my paperwork, but before she could do that, she sent me to another line where I waited to take an eye exam and a computerized test. Then I rejoined the aforementioned line to see the woman who would approve my paperwork. She congratulated me on passing the exams and then she asked me to stand in yet another line to pay my license fee. Then I was sent to another line to have my picture taken.
Two hours later, I had a driver’s license.
You know exactly what I’m talking about, right? You’ve been where I’ve been, haven’t you?
I’m not someone who advocates replacing people with computers, but if I have to stand in line for more than five minutes to do anything in life, there is a better way to do it. I appreciate the effort behind the four-day workweek in Utah, but I would love to see that kind of ingenuity applied to the kind of work being done by state and local employees.
[Side note: my driver’s license picture sucks, of course.]