Improve Two-Way Communication In Just One Step


I saw this tweet from my good friend Jason Lauritsen.

Nine steps? This seems excessive. You can build a Stradivarius in eight steps. I responded accordingly.


I’ve never had a communication problem in life — or at work — that was improved in nine steps. I think there are two steps.

  1. Shut up.
  2. Listen.

And if things are broken and not just in need of improvement, there is a third step:

3. Continue to shut up and listen.

(Nothing good comes from talking in the heat of the moment.)

So go check out the article and tell me what you think. I am not a workforce psychologist or an advice guru; however, I am pretty sure you don’t need nine steps to raise a child, let alone improve two-way communication with people in your life.

You just need to STFU and listen to me, baby. That’s all you gotta do.

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