I spent fifty-six minutes on the telephone, yesterday, speaking with a very unlucky ‘benefits specialist’ who was tasked with the job of fixing my health insurance problems.
Holy crap, dudes. I felt for this woman because she clearly drew the short straw in life.
- If you want a difficult job in life, become a corporate benefits specialist who deals with enrollment issues.
- Then talk to Laurie Ruettimann, a woman who thinks she knows everything about HR stuff.
- When you’re done with that, please put a gun in your mouth and pull the trigger.
I was very patient with the benefits specialist and demonstrated appreciation when she fixed my issue; however, I was reminded of something my CFO told me back in 2002.
HR is the only career where you get praise for doing your job right the first time.
Wow. That’s harsh, punk rockers. Is it true? What do you think? Do HR professionals ask for an award when we simply show up?
I hate this reputation that besieges HR. I’m not looking for special attention at the office. I don’t need praise or adulation. I just want some donuts and a cup of coffee.